NEICAC's eight Family Service offices are located in each of the seven counties we serve. These offices are the starting point for access to the

programs that operate underneath the NEICAC "umbrella". They are also the primary source of referrals to other programs for individuals

and families seeking assistance.

Appointments are required to meet with our staff.

Call your local office or click the "Book Now" button below to schedule your own appointment!

Book an appointment with Personnel Calendar using SetMore

The Family Service Specialists are trained and experienced in dealing with the crises that individuals and families experience. Whether it is an emergency or crisis situation, applying for energy assistance or Head Start, the specialists must first make an assessment of the situation and the applicant's eligibility for assistance. There are currently eight Family Services offices, one located in each county of the service area and two in Fayette County. In Chickasaw, Fayette, Howard, and Winneshiek Counties our Family Service offices also administer the county General Assistance programs.

All programs have eligibility requirements determined mostly by household income.

Click here for the US Federal Poverty Guidelines.

Our counties operate a Crisis Program and often funded by grants and private donations which allows us to assist when a household is facing an emergency. The Crisis Program will provide eligible households direct assistance for needs such as utilities, rent, medical and other basic necessities. These cash donations are tax deductible as NEICAC is a 501c3 charitable organization.

Annually these Family Service offices assist nearly 4,800 households consisting of over 10,000 individuals. Over 3,000 referrals are made annually to other agencies that provide specific services not provided by NEICAC.

2021 Embrace Iowa Program

Now accepting applications for the Embrace Iowa program for

residents in our seven county service area. The joint project between the Iowa

Community Action Association (ICAA) and the Des Moines Register supports

households in meeting a variety of needs including but not limited to: beds,

clothing, car repairs, medical expenses, furniture, rent, utilities, home

repairs, household items, and appliances. The maximum funding amount is $750.00

and applicants must be at or below 200% of the Federal HHS 2021 Poverty

Guidelines. Applications will be accepted through our Family Services outreach

offices until January 28, 2022.



Northeast Iowa Community Action Corporation (NEICAC) is a 501(c)3 private non-profit operating in NE Iowa. Charitable donations from individuals, businesses, school⁄church groups, made to NEICAC are always needed and may have a tax benefit to the donor.Individuals and families in your community struggle every day to provide basic needs such as food, shelter and utilities. Your contribution to NEICAC can make the difference to provide a hand-up to self-sufficiency.

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Contact Info

Contact our Decorah Office


Agency Appreciations

"Thank you for your fabulous work with the Decorah community & surrounding areas. All of you truly embody the spirit of hope & change people's lives to not only help themselves but to encourage & help those around them. At a time when our country needs love & compassion, you & your staff deserve a well-deserved BRAVO." 

Rachel Buresh

KD Rae Jewelry


Embrace Iowa

"Embrace Iowa helped our family be getting us a stove. The stove we had was hazardous. When we would cook on it, it would stink the whole house up. Also, it leaked underneath the stove. That stove was so small that my two year old son could see inside the pan without standing on anything. Now, with our new stove we can cook without smelling anything or without cleaning up a leaky mess. Thanks so much for our new stove. We really appreciated it."

Fayette County Resident



"Cheryl & Denise. Happy CACFP Week. You both are: Courageous & Calm as a Cucumber. Astounding & Accessible & Able. Cheerful & Capable. Fascinating & we are Fortunate to have you !! Positive & Peppy. Thanks for All you do!!"