Northeast Iowa Community Action Corporation is committed to serving our community. However, due to the unprecedented events that continue to unfold in our country, we must take action that will protect the communities that we serve and our staff. As requested by Governor Reynolds, our agency will begin operating with minimal physical contact. Please return often for continuous updates.


NEICAC is here to help! Funding allows our agency to provide assistance for specific needs within your community, especially those due to COVID-19. We want to hear from you, please fill out this brief needs survey by May 7, 2020. All responses are anonymous.


Due to the additional restrictions now in place for Winneshiek County the scheduled public hearing on Monday, April 20 @ the Smith Building for the Transit Consolidated funding application will be rescheduled for Thursday, May 14, 2020, via teleconference. More information will be published in local newspapers.

In light of increasing concerns around the spread and transmission of COVID-19, NEICAC wants to ensure the safety of employees, riders, and the general public. Effective on the close of the day, March 18, 2020, all Region 1 EARL Public Transit services, with the exception of those that are essential, will be suspended. This will include the entire service area of Region 1 (Allamakee, Clayton, Fayette, Howard & Winneshiek counties). Those essential services that will continue will only include rider dialysis appointments.We have concerns for individuals that fall into the “high risk category” and we feel it is our responsibility to them and the public to make this decision. Please continue to visit for future updates.


Northeast Iowa Community Action Corporation (NEICAC) will continue operations in all service area county Family Services offices. In following recommendations, offices will not be seeing customers face-to-face with the exception of Food Pantry pick-up at office doors. All area residents are encouraged to apply for the low-income home energy program and other assistance by phone or online. Workers who have lost wages due to the COVID-19 crisis are especially encouraged to apply. Residents of Allamakee, Bremer, Chickasaw, Clayton, Fayette, Howard & Winneshiek counties can apply online at or by calling the local Family Services office listed below. Applications for assistance can be completed without visiting an office. Eligibility (175% of the federal poverty level) is based on either the household’s last 30 days of income or the most recent tax return, whichever is most beneficial to the household.


Due to the COVID-19 pandemic, the Division of Community Action Agencies (DCAA) has extended the regular LIHEAP season through May 31, 2020. Northeast Iowa Community Action Corporation (NEICAC) Family Service Offices will continue taking applications for the Low Income Home Energy Assistance Program (LIHEAP) through May 31, 2020. Residents of Allamakee, Bremer, Chickasaw, Clayton, Fayette, Howard & Winneshiek counties can apply online at or by calling the local Family Services office listed below. Applications for assistance can be completed without visiting an office. Visit our LIHEAP page and look for the “Apply Online” link. Applications may also be requested by mail or by phone. NEICAC’s Family Services offices will not be scheduling face-to-face appointments with customers until further notice.


Agency Appreciations

“Thank you for your fabulous work with the Decorah community & surrounding areas. All of you truly embody the spirit of hope & change people’s lives to not only help themselves but to encourage & help those around them. At a time when our country needs love & compassion, you & your staff deserve a well-deserved BRAVO.” 

Rachel Buresh

KD Rae Jewelry


Embrace Iowa

“Embrace Iowa helped our family be getting us a stove. The stove we had was hazardous. When we would cook on it, it would stink the whole house up. Also, it leaked underneath the stove. That stove was so small that my two year old son could see inside the pan without standing on anything. Now, with our new stove we can cook without smelling anything or without cleaning up a leaky mess. Thanks so much for our new stove. We really appreciated it.”

Fayette County Resident



“Cheryl & Denise. Happy CACFP Week. You both are: Courageous & Calm as a Cucumber. Astounding & Accessible & Able. Cheerful & Capable. Fascinating & we are Fortunate to have you !! Positive & Peppy. Thanks for All you do!!”